Description
Pollo Regio is a Mexican restaurant located at 3052 Mansfield Hwy, Forest Hill, TX 76119, United States. This popular spot has received 4866 user reviews, reflecting its steady customer base. The restaurant experiences peak wait times of up to 15 minutes during several periods throughout the week, including Monday afternoon to evening and similar durations on Wednesday, Thursday, and Friday. Saturdays see a slightly longer wait of up to 30 minutes early in the evening, while Sundays are busy from early afternoon through the evening. Featured dishes include Grilled Chicken, Roasted Chicken, Asada and Pastor Tacos, and the Stuffed Potato, highlighting the restaurant's variety and focus on classic Mexican flavors.
Amenities
- Delivery
- Onsite services
- Takeout
- Dine-in
- Fast service
- Serves local specialty
- Solo dining
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Comfort food
- Healthy options
- Catering
- Counter service
- Dessert
- Restroom
- Wi-Fi
- Cozy
- Debit cards
- NFC mobile payments
- Credit cards
- Good for kids
- High chairs
- Kids' menu
- Free parking lot
- Free street parking
- Parking
- Dogs allowed outside
Reviews (4866)
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First visit. The service was fast and friendly. I love the sel-serve chips. Fantastic food. Will definitely return. Luz is super nice and helpful.
I love pollo Regio, their food is always delicious but sometimes the customer service is a hit or miss. Luz assisted me today in the drive through line and she was so kind and awesome. Will definitely be returning to this location. The Regio bowl is my favorite and never disappoints.
Amazing customer service, will come back! Came around Lunch time, my family didn’t really know what to eat, came to Pollo Regio. Lady taking my order was extremely nice and helpful telling me what comes in a “Pollo Entero” I do recommend this place!
I had an Awesome Experience today at this Restaurant. Ms. Luz was Very Friendly & Attentive as always. She serves with a Smile. During my visit, people were constantly coming in for The Delicious Food they serve! Come on in; You won't be Dissappointed! Thanks
Luz is a very great employee. She provides the best customer service. She needs a raise!!!
Got to stop by this place if you live in the DFW area. Best food, and service ever. Food is 10 out of 100. Im in here at least once or twice a week. The atmosphere unbelievable. And make sure you see Luz best customer service as well.
Luz was Amazing! Smiling from the the entrance to the exit. Came to the table to make sure we were ok and if we needed anything more. You have a great asset on her as part of your team
When I entered the store I was greeted warmly by this lovely lady named Luz. We exchanged conversations and she provided great service. She needs recognition for her hard work.