Fountain Lounge

Bria was an amazing bartender and server. Made me the best French 75! It was so good, I had to get two. The blue crab Beignets were phenomenal and an amazing happy hour selection, thanks for suggesting them Bria! Great food, great, service, great atmosphere. 10 out of 10!

Had dinner here several nights in a row while conducting a seminar in the beautiful Waldorf Astoria Ballroom. Enjoyed the Short Rib Bourguignon so much that I had it 3 out the 4 days I was there. It’s a small plate, but was the perfect amount if you’re not super hungry. Had it once dining at a table and twice to go. Two servers there were wonderful: Jada and Terriona. They were so friendly and both recognized my team and me each night we came back. They recommended the beignets and they were fantastic!!! Highly recommend!

What a beautiful evening at the Fountain Lounge. Terriona attended to my table quickly and she efficiently shared about the daily specials. I ultimately ordered the Sautéed Garlic Shrimp with butternut squash risotto. The presentation was beautiful and the flavors were rich and creamy. Also, Eddie kept my water glass filled and made me feel special and welcomed. The ambiance at the Fountain Lounge is classic luxury. Plus, the staff is always on point. They even remembered my special occasion when I last dined there. Plus, the team was attentive and quite friendly. My only complaint is that the piano is no longer there. Apparently, the powers that be decided to remove the soul of the restaurant. In the days of old, a pianist played sets during dinner. Not only did it make guests truly appreciate the musical style of New Orleans, but the melodic music also drew others into the restaurant. What a shame to have lost the heart and soul of the restaurant. Yet, the staff does their best to create a warm and welcoming environment, while the chefs provide truly top notch cuisine. Whether staying at the Roosevelt or simply enjoying the French Quarter, the Fountain Lounge is a perfect place to enjoy delicious cuisine and top notch service.

I went to the fountain lounge and Ashanti went above and beyond to contribute to a great atmosphere and amazing drinks. It was hands down the best martinis I’ve ever had in my entire existence. She is so sweet and extremely knowledgeable about liqueurs and flavorings. It was literally a 10/10. Everyone i know will hear about this experience and that they HAVE to visit here anytime their in NOLA!

Just the best server we had. You know a server can make or break your experience. Charmaine was delightful and pleasant and accommodating to my whims. She had the best suggestions for food and the most real smile and demeanor. Food was good too. Have to get the salad with the fried goat cheese

Terriona was great! And the king cake inspired drink she made for me was absolutely perfect, could not have asked for better service or drink for my birthday!

Service differed per staff. Some staff were excellent and exhibited excellent service, while some staff could use reminding of the importance of customer service when servicing customers. Enjoyed dinner here on Monday. The service, food, and atmosphere were great. On Wednesday, we decided to have breakfast here. While the lounge was not crowded and there was no one other than my husband and myself waiting to be seated, it took the more than sufficient staff longer than 10 minutes to seat us. There was absolutely no greeting or response to my greeting. We ordered coffee, and by the time we chased someone down for cream, the coffee was no longer hot. A young woman asked (almost under her breath) if we were ready to order. We gave her our orders, and she walked away. Her attitude almost seemed bothered even though we were as kind as we could be (I never express dissatisfaction in eateries for fear my food might suffer). Fortunately, things picked up, and the young woman who refilled our coffee was very kind as well as the gentleman who served us our meal. The breakfast was very good and more than met with my expectations.

Had an amazing steak here! Charmaine, my waitress, was attentive and gave excellent recommendations on both food and wine. The beignets are also a must-try—freshly fried, perfectly coated in sugar, and absolutely delicious. Highly recommend!